New Patient

If you are a new patient to our clinic, please arrive at least five minutes before your consultation or fill out a new patient form here and bring the following to your consultation:

  • Photo ID
  • A valid Medicare card
  • Workcover patients will need to inform their employer and bring their employer’s contact details for verification to arrange payment.


Bulk Billing

Bulk billing is available to all patients with a valid Medicare card. Allied health services and specialist consultations may attract a fee and will vary depending on the complexity of the service or procedure required.

Services excluded from bulk billing include:

  • WorkCover
  • RHCA Medicare cardholders
  • Procedures
  • Pap smears
  • Pre-employment medical assessments
  • Driver assessment forms
  • Medical reports
  • Skin cancer checks

OSHC/OVC Membership Holder

Our billings for patients holding an OSHC/OVC membership are:

  • Short consultation – $50
  • Standard consultation – $75
  • Long consultation – $120
  • Prolonged consultation – $150


Our practice is appointment based, however we always welcome and accommodate walk-in patients. Our standard consultations are up to 15 minutes.

Communication Assistance

If you require assistance with communication (e.g. a translator) please notify our reception team upon arrival. A phone interpreter may be available. If you require an Auslan sign language interpreter during your appointment, a booking can be made online at or by phoning 1800 246 945.

Practice Policies

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